The ultimate aim of Termoelectrica Vila, S.A. is to remain in the market with stability and profitability, thus guaranteeing the future well-being of its employees, shareholders, customers, suppliers and other business partners.

To achieve this objective, the management considers that there is only one way: to satisfy the needs of our customers, beyond even their own expectations.

This challenge means fighting on three fronts, in order to obtain:

- a product which fulfills all technical requirements while being highly reliable and with a quality finish, at least to the same standard as that of our best competitors.

- a competitive price in line with market demand, which can only be achieved by concentrating our effort on constantly increasing productivity.

- a standard of service up to the strictest demands, including the scrupulous fulfillment of delivery dates.

The quality policy proposed is no more than a practical tool to attain this level of customer care, which has been designed as a consequence of the aim described above.
In order to succeed in these challenges, Termoeléctrica Vila has implanted a Quality System based on the international normative ISO-9001, by means of which the management wishes to reach the goal that each and all of the actions made by any member of the organisation in carrying out his work is translated into added value for our customers.